BANKING & FINANCE

VR Tech

The Future of Finance: AI and VR Technologies in Fintech

One of the critical advancements in AI within fintech is its application in customer service. AI-powered chatbots and virtual assistants can now handle complex queries, enhance customer experience, and reduce operational costs.
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US Federal Reserve

Research suggests bigger banks are worse for customers

Recent research from economists at the United States Federal Reserve suggests this problem is not unique to Australia. If true, this supports the argument that larger financial institutions should be broken up or face more regulatory scrutiny.
Westpac's keyboard app on iTunes

Apple shuts down Westpac’s keyboard banking app

Apple has effectively shut down Westpac’s mobile banking keyboard app. The Australian bank will remove its Westpac Keyboard function on iOS in July after the US-based tech giant pulled the plug on it.

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