Samsung finally made an official statement with Android 4.3 firmware crisis on the Galaxy S3 smartphone and owners who aren't aware of the problem should know that there are 8 issues plaguing the latest update.

Samsung's Official Response vs. Complaints

Android 4.3 Jelly Bean update was patiently waited by owners of Galaxy S3 worldwide after Samsung decided to scratch-out Android 4.2.2 update. Recently, Samsung released the said update for the device but ended up bogging down users due to several major issues delivered by the new firmware.

The United Kingdom owners of Galaxy S3 suffered on the Android 4.3 Jelly Bean released by Samsung and complaints have flooded the UK division of the company. After the numerous complaints, Samsung UK finally made an official statement regarding the problem:

"As we are currently investigating the reported issues with Galaxy S3 4.3 Jelly Bean update, the upgrading service has been temporarily suspended. We are committed to providing customers with the best possible mobile experience, and will ensure to resume the upgrading service at the earliest possibility," Samsung UK stated, quoted by Sam Mobile.

Galaxy S3 Android 4.3 Jelly Bean Upgrade

Due to the complaints from UK customers, Android 4.3 Jelly Bean software upgrade has been suspended for indefinite time till the problem is fixed. The upgrade build number I9300XXUGMG9 for Galaxy S3 has been pulled from Firmware Over-the-Air update and Samsung Kies PC suite.

Owners who managed to update their devices to Android 4.3 must go back temporarily to Android 4.1.2 Jelly Bean till Samsung can resume the upgrade service which should contain all the necessary fixes. For those who aren't aware what are those major bugs and issues, here are some obvious system crises found in Android 4.3 firmware:

1. Wake up lag issues which takes a few seconds for the device to become active from standby.

2. Random system freezing that varies from time to time.

3. Massive battery drain without any possible quick fix.

4. Bluetooth Audio problems during playback inside your car.

5. Samsung music player suffers from stuttering audio playback.

6. Black screen that freezes the phone whenever a call is received.

7. RAM management goes poorer than Android 4.1.2.

8. Certain Wi-Fi connectivity issues.

It is recommended to revert back to Android 4.1.2 Jelly Bean at this time to ensure system security and support for Galaxy S3 but daring users can resort with custom ROMs such as OmniROM running Android 4.4 KitKat already.