Research shows six in ten (65%) consumers interacted with a brand via chatbot in the last six months - 24% more than those who picked up the phone24/7 support, speed and autonomy named chatbots’ biggest benefitsBut businesses still failing the customer experience (CX) test with almost half (45%) of users left feeling frustratedMELBOURNE, Australia--(BUSINESS WIRE)--Today, Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform
Global survey reveals consumers rate the quality of their chatbot experiences a 6.4/10REDWOOD CITY, Calif.--(BUSINESS WIRE)--Today, Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, released a new global study that shows while most customers want to use chatbots for automated support, many businesses fail to deliver positive chatbot experiences even as they increasingly rely on them as primary methods of customer interactions online. Additionally, more than half of customers believe a positive or negative chatbot experience is a reflection of the overall brand.
All amounts in US$ unless otherwise indicatedVANCOUVER, British Columbia--(BUSINESS WIRE)--#CapstoneCopper--Capstone Copper Corp. (“Capstone” or the “Company”) (TSX:CS) today announced consolidated copper production for 2022 and provided operations and capital expenditure guidance for 2023. Consolidated Copper Production for the nine-month period April 1 to December 31, 2022Capstone achieved its production and cost guidance for the nine-month period ended December 31, 2022. Consolidated copper production was 136.3 thousand tonnes at C1 cash costs
PERTH, Australia--(BUSINESS WIRE)--Rio Tinto expresses its gratitude to the Western Australia’s Department of Fire and Emergency Services for coordinating the successful search effort to locate a missing capsule lost while in transit from the company’s Gudai-Darri iron ore mine in the Pilbara, Western Australia. Rio Tinto would also like to thank the specialist search crews from the Australian Defence Force, the Australian Radiation Protection and Nuclear Safety Agency and the Australian Nuclear Science and Technology Organisation, as well as all other support agencies, for their crucial role in the search and recovery efforts.
NEW YORK--(BUSINESS WIRE)--News Corp will release its second quarter Fiscal 2023 results on Thursday, February 9, 2023. News Corp Chief Executive Robert Thomson and Chief Financial Officer Susan Panuccio will discuss the results via a live audio webcast at 5:00 p.m. EST (Sydney: Friday, February 10, at 9:00 a.m. AEDT). To listen to the webcast, please register using the following link: https://newscorp-q2fy2023-earnings-call.open-exchange.net/
HOUSTON & SYDNEY--(BUSINESS WIRE)--Civeo Corporation (NYSE: CVEO) today announced that it was awarded a five-year contract with a leading metallurgical coal producer to provide rooms and hospitality services from the Company’s existing Coppabella, Moranbah and Dysart accommodations facilities in Australia. The contract is an expansion of Civeo’s relationship with the customer to add accommodation requirements at its Moranbah village (previously, services were only provided at Civeo’s Coppabella and Dysart villages) and to increase total minimum room commitment. The contract has a five-year term and is expected to generate approximately A$337 million in total revenues from 2023 to 2027.
DUBLIN--(BUSINESS WIRE)--The "Australia: Cloud and Data Centre Market - 2022 to 2026" report has been added to ResearchAndMarkets.com's offering. The Australian Data Centre market has undergone consolidation with Equinix acquiring Metronode, with 1ten facilities in Australia and MacQuarie also acquiring the majority of AirTrunk.The report also reveals Australia has recently undergone a Data Centre building boom, with new facilities from AirTrunk, CDC, Equinix, Macquarie and Next DC.
New Gameplay Trailer Showcases the Fun and Customization of KartRider: Drift Online Racing Action in Season One: New World Arriving March 8LOS ANGELES--(BUSINESS WIRE)--#kartrider--KartRider: Drift, Nexon’s completely free-to-play kart racing title, announced today its Season One date when consoles will join the online racing mix. Current Preseason PC and mobile racers on Steam, Nexon Launcher
Appointment of Mr. Rahul Mewawalla as a Member of the Mawson Board and CommitteesSHARON, Pa. & SYDNEY--(BUSINESS WIRE)--Mawson Infrastructure Group Inc. (NASDAQ:MIGI) (“Mawson” or the “Company”), a digital infrastructure provider, announced today the appointment of Mr. Rahul Mewawalla as a Member of the Board of Directors, and a member of the Compensation, Audit and Nomination and Governance Committees. The Audit Committee will also subsequently consist of the required number of independent directors under NASDAQ Rules.
Company adds on-demand behavioral health coaching, therapy and EAP services to its meditation and mindfulness offering for employers headquartered outside of the U.S., starting with the U.K.SANTA MONICA, Calif.--(BUSINESS WIRE)--Headspace Health, the provider of the world’s most comprehensive digital mental health platform, today announced the expansion of its care services for organizations headquartered outside of the U.S. Starting with the U.K. this month, Headspace Health now brings together Headspace's world-class meditation and mindfulness offering with on-demand coaching, therapy and EAP services to provide a single mental health solution that reduces complexity, administrative burden and cost for employers. The company plans to extend these services into additional markets throughout 2023.
Appendix 4C – Q4 2022 & Business Activity ReportBERLIN & SYDNEY--(BUSINESS WIRE)--Marley Spoon AG (“Marley Spoon” or the “Company” ASX: MMM), a leading global subscription-based meal kit provider, is pleased to share with investors its highlights from the quarter ended 31 December 2022 (“Q4 2022”) and guidance for FY 2023. Highlights:FY 2022 net revenue of €401m, +24% growth year-over-year (YoY) (+16% in constant currency), in line with full year guidance
Insurance companies are working with service providers to compete in a changing industry while facing rising claims, ISG Provider Lens™ report saysSYDNEY--(BUSINESS WIRE)--#ERP--Insurance companies in Australia are turning to business process outsourcing (BPO) providers to overcome recent major challenges, meet changing consumer expectations and remain competitive, according to a new research report published today by Information Services Group (ISG
SYDNEY--(BUSINESS WIRE)--Smiths Detection, a global leader in threat detection and security screening technologies, today announces that it has deployed a fully operational multi-site central image processing and management solution for DHL Express Australia.The solution connects existing Smiths Detection HI-SCAN 10080 EDX-2is high-speed automatic explosive detection scanners at the sites in Sydney, Melbourne and Brisbane into one intelligent network that allows all X-ray images to be analysed at a single central location and provides consolidated data analytics and insights. The intelligent centralised screening solution will enable DHL Express Australia to optimise staffing rostering, as well as significantly increase the utilisation of its security operators while reducing overall operational expenditure.
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TORONTO--(BUSINESS WIRE)--$NKL #mining--Nickel 28 Capital Corp. (“Nickel 28” or the “Company”) (TSXV: NKL) (FSE: 3JC0) provides the following update to shareholders from its Executive Chairman, Mr. Anthony Milewski. As the Company continues to approach repayment of its share of the outstanding Ramu construction debt, management is increasingly asked by shareholders and analysts alike how the Company intends to use its portion of the free cash flow from the sale of nickel and cobalt from the Ramu Nickel project once the debt is repaid. Our answer has remained consistent since the Company's inception and has not changed: Nickel 28 intends to return the significant majority of all cash flow net of operating expenses in the form of dividends or distributions on a regular basis as payments from Ramu are received. Funds received through the balance of 2023 and into 2024 will be used to accelerate the repayment of the remaining construction debt, bringing forward the timing of final repayment. Management continues to anticipate that the Ramu construction debt will be fully repaid during 2024, subject to nickel and cobalt prices, production rates, production costs and payabilities, with the outstanding construction debt balance standing at approximately US$73 million as at October 31, 2022.
Sanj Bhayro joins as GM, EMEA from leading role at IntercomSAN FRANCISCO--(BUSINESS WIRE)--Asana, Inc. (NYSE: ASAN) (LTSE: ASAN), a leading work management platform for organizations, today announced that Sanj Bhayro has joined Asana as the new GM of EMEA to support growth and serve enterprise customers. “Sanj brings to Asana a wealth of experience leading and scaling high-performing GTM teams across the region at Salesforce, Google, and Intercom,” said Anne Raimondi, Chief Operating Officer and Head of Business at Asana. “I couldn't be more excited for the impact his unique capabilities will bring to our customers, business, and teams. His Enterprise expertise will be critical as we move upmarket and continue to drive more value for our customers in EMEA.”
VANCOUVER, British Columbia--(BUSINESS WIRE)--Québec Nickel Corp. (CSE: QNI; FSE: 7lB; OTCQB: QNICF) (“QNI” or the "Company") is pleased to announce the Company will be showcasing high-grade NI-CU-PGE drill core from the Fortin Sill Zone at the Vancouver Resource Investment Conference on January 29-30 2023. Conference attendees are invited to visit the QNI representatives at booth 511 during the two-day event to review some of the impressive high-grade Ni-Cu-PGE core drilled in 2022 and discuss the Company’s 2023 exploration plans.
Acquisition will serve as a foundational architecture for future blockchain-based digital transaction solutions for Web3CHICAGO--(BUSINESS WIRE)--OneSpan Inc. (NASDAQ: OSPN), the digital agreements security company, today announced that it has agreed to acquire ProvenDB, an Australia-based startup that delivers secure storage and vaulting for documents based on blockchain technology, to provide an industry-leading trust model for high assurance contracts and documents. ProvenDB will extend the capabilities of OneSpan’s Transaction Cloud Platform to both public and private blockchains and serve as a modern technological foundation for high assurance business processes for Web3.
TOKYO--(BUSINESS WIRE)--GMO Research (TOKYO: 3695) conducted an overseas travel survey in the last quarter of 2022 to understand the differences in travel patterns between Europe, North America, and the APAC region. The survey was conducted within its panel networks with 3,000 respondents across six countries, America, Canada, the United Kingdom, Germany, France and Australia. GMO Research had previously conducted the same survey
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MINNEAPOLIS--(BUSINESS WIRE)--#EPeeps--Imricor Medical Systems, Inc. (ASX:IMR) Imricor, the global leader in real-time interventional cardiac magnetic resonance (iCMR) ablation products, is pleased to announce that it has entered into a Memorandum of Understanding (MOU) with GE HealthCare. Under the terms of the MOU, GE HealthCare and Imricor intend to collaborate to interface Imricor’s Advantage-MR EP Recorder/Stimulator and Northstar-MR 3D Mapping System with GE HealthCare MRI scanners. A successful collaboration will enable cardiac electrophysiology (EP) ablation procedures guided by real-time MRI, using Imricor’s catheters and other disposable devices, to be performed on the GE HealthCare MRI platform. The collaboration with GE HealthCare would expand Imricor’s potential to interface with GE HealthCare’s new and currently installed MRI scanners.
Well-proven Bluetooth® and Wi-Fi protocol stack software gives manufacturers confidence in the stability, efficiency and scalability of their connected IoT productsMELBOURNE, Australia--(BUSINESS WIRE)--#Bluetooth--Clarinox® Technologies, a global leader in short-range connectivity software, today announced the integration of ClarinoxBlue® Bluetooth® and ClarinoxWiFi® protocol stack software
For the second year in a row, Everstream doubles bookings year-over-year, welcomes new industry-leading clients, and continues investment in rapid product development to build resilient and sustainable global value chainsSAN MARCOS, Calif.--(BUSINESS WIRE)--Everstream Analytics, the global supply chain insights and risk analytics company, today shared business momentum milestones, including a record-breaking fourth quarter and doubled year-over-year bookings, an expanded global client roster, and product innovations that deliver unrivaled multi-tier supply chain visibility, risk monitoring, and predictive insights.
AWS and provider partners expand their presence as enterprises tackle talent shortage, other challenges using public clouds, ISG Provider Lens™ report saysSYDNEY--(BUSINESS WIRE)--#ERP--Enterprise use of public clouds continues to increase in Australia, expanding the Australian partner ecosystem of AWS, a strong and growing hyperscale cloud provider in the country, according to a new research report published today by Information Services Group (ISG
SYDNEY--(BUSINESS WIRE)--WiseTech Global (ASX:WTC), developer of leading logistics execution software CargoWise, today announced its acquisition of Envase Technologies (Envase), a leading provider of transport management system software for intermodal trucking, drayage (container haulage) and landside logistics in North America in a transaction valued at US$230 million. Envase is being acquired from private investment firm and supply chain investor Firmament, and a small number of other sellers.
NEW YORK--(BUSINESS WIRE)--Irenic Capital Management, L.P. (together with its affiliates, “Irenic” or “we”), which is the holder of approximately 2.6% of the class B voting shares of News Corporation (“News Corp” or the “Company”) (NASDAQ: NWSA, NWS), today commented on the Company’s announcement that its Board of Directors (the “Board”) received a letter from K. Rupert Murdoch that withdrew the proposal to explore a potential combination of News Corp and Fox Corporation (“Fox”) (NASDAQ: FOXA, FOX).
DALLAS--(BUSINESS WIRE)--Mary Kay Inc., a global leader in skin care innovation and nutritional science, recently investigated the benefits of a botanical leaf extract when included in nutritional drinks containing protein, fat, and fiber. The findings, which the Mary Kay Global Nutrition Research & Innovation team shared at the American Society for Nutrition’s Annual Conference, could have a significant impact on our understanding of botanical leaf extract rich in polysaccharides, flavonoids, alkaloids, and 1-deoxynojirimycin and other active components to lower glucose response and improve satiety in consumers.
SAN FRANCISCO--(BUSINESS WIRE)--#andersen--Andersen Global reinforces its Australian platform through a Collaboration Agreement with professional services firm BoardRoom, adding three locations in Sydney, Melbourne and Brisbane. Over the last six months, Andersen’s presence in Australia has grown by more than 400 multidisciplinary professionals following the announcement about a collaboration with Cornwalls less than four months ago.
Data reveals that nearly one in five Australians are taking on project management roles, despite about eight in ten of these people having no formal project management trainingSYDNEY--(BUSINESS WIRE)--#futureofwork--Smartsheet (NYSE:SMAR), the enterprise platform for modern work management, today released its first annual Future of Work Management Report. The company surveyed thousands of Australian employees about project and process management at their workplaces. The report found that over four in five Australians (83%) say projects at their company are sometimes, often or always managed by people who do not have a formal project management title or role, which has created “citizen project managers'' who are stepping up to fill the gap.
Leading U.S. pet care company drove innovation with Blue Yonder’s category management capabilities and 3DVRS’s 3D visualizationST. LOUIS & SCOTTSDALE, Ariz. & BRISBANE, Australia--(BUSINESS WIRE)--To improve customer experience and satisfaction, retailers are looking to offer a personalized assortment and easy to navigate display of products in their stores. That’s why Nestlé Purina Petcare
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