Surface Pro 4 and Surface Book users have taken to the Internet their complaints about one particular issue that keeps bugging them. Despite being launched in the tech market quite recently, Microsoft's current flagship tablets seem to have batteries that drain faster than they should.

Apparently, when the devices are on incomplete low battery mode, their batteries tend to run out of juice really fast. The Redmond-based tech giant explained that when the tablet begins its standby mode, its CPU remains active. That said, the battery will still be consumed and has a tendency to overheat.

"Yes, the 'standby' battery life is an issue we are working on and have been working on," Microsoft said in a statement. "We will have an update for this issue sometime soon in the new year."

Upon investigation, it was found out that the root of the problem is the new silicon that is used in the Intel Skylake chipsets, as reported by Windows Central. Tech experts who are familiar with this new silicon chipset technology can vouch that the problem is, indeed, visible in the other Skylake-based gadgets in the market as well -- ones that were manufactured by Microsoft's rivals.

Although Microsoft has not released a fix yet, the company did promise that it will provide one soon in the new year, as reported by Tech Times. Apparently, power management takes a lot of skill -- in addition to time -- to implement. Plus, the new silicon that was used in the Surface Pro 4 and Surface Book did not accelerate the process.

While Microsoft is taking until early 2016 to launch the bug fix, there are some ways that Surface users can do to work around the problem. For one, they can shut down the websites that actively stream content when they shut down their tablet devices. This will stop Microsoft Edge from keeping active web pages running in the background. Another method is to go into the settings tab and deactivate the device's "sleep" power saving mode option, thus, only allowing their "hibernate" mode.

Contact writer at feedback@ibtimes.com.au, or let us know what you think below.

RELATED STORIES